Get help from our team

Clear answers, reliable guidance, and expert support — all in one place.

Contact our support team

Chat with us or schedule a call with our experts.

Use our recommendation tool

Answer a few questions and get the best insurance option for you.

Access policy documents & claims

Download documents, view claim status, and manage reimbursements.

Reach us by Email

Email us at info@insurbe.com for personalized support and inquiries.

Coming soon

Book medical appointments

Find English-speaking doctors and book appointments in Germany.

Coming soon

Reach us by WhatsApp

Chat with us or schedule a call with our experts.

— FAQS

Got questions?
We've got answers.

Everything you need to know about InsurBe and our insurance products.

Who is InsurBe and what do you do?

InsurBe is a Germany-focused insurance platform helping students, professionals, families, and expats find the right health insurance plans that meet legal and visa requirements. We simplify the entire process—from choosing a plan to getting insured.

Is InsurBe a licensed insurance provider?

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How long does it take to get insured through InsurBe?

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Can InsurBe help with visa and residence permit requirements?

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Do I get support after purchasing a plan?

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Still have questions? Let's talk.

Our insurance experts are ready to help you find the right plan — completely free of charge and with zero obligation.

Or chat with us at support@insurbe.com